SET UP SUPPORT TROUBLESHOOT

XETA - LED Status Codes

General Operation

  1. GREEN - Slowly Blinking - Starting Up / Booting
  2. GREEN - Solid / Steady - Device has booted and is operating as expected
  3. GREEN - Rapidly Blinking - Connected, but waiting for internet access
  4. RED - Solid - No Internet Access / Wi-Fi disabled
    1. Obtained an IP address, but no internet access
    2. WAN port link is down or Extender wireless link is down
  5. RED - 5 seconds solid- Hardware failure, device will automatically reboot
  6. White - Solid - Booting complete, device ready for setup. 

Extender / WPS Status LED

  1. Off - Normal Operation
  2. White - Blinking - Extender is Pairing to Gateway
  3. RED - Solid - Pairing failed. Consider moving devices closer together, and pressing buttons within 15 seconds of each other.

 

CONTACT US: 

TECH SUPPORT: support@ xeta.net

GENERAL SUPPORT/ ORDER SUPPORT: hello@ xeta.net

AMBASSADOR SUPPORT: ambassador@ xeta.net

 

Updated September 20, 2025

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